Main Responsibilities
-
Assess existing knowledge management practices and identify areas for improvement.
-
Develop and implement a knowledge management system tailored to NEWA’s needs.
-
Facilitate knowledge-sharing sessions and workshops to embed best practices across the organization.
-
Support the creation of an innovation strategy to guide NEWA’s approach to emerging challenges and opportunities.
-
Document and share lessons learned to ensure sustainability and continuous learning.
-
Train staff on using innovation frameworks and integrating them into program
Qualifications
- Undergraduate University Degree (or equivalent) in Knowledge Management, Organizational Development, or related fields.
- At least 3 years of experience in developing and implementing knowledge management systems and innovation frameworks.
- Expertise in knowledge management tools and processes.
- Familiarity with innovation frameworks and their application in non-profit settings.
- Strong facilitation and training skills to build staff capacity.
- Excellent documentation and reporting skills.
- Familiarity with the gender equality and women’s rights context in Ethiopia is an asset.
Project description and context:
Crossroads International will engage Canadians, Canadian stakeholders, Crossroads staff and volunteers, local partner organizations and women and men in sub-Saharan Africa to become Gender Equality Champions both in Canada and overseas.
The Volunteer Cooperation Program (VCP) aims to reduce gender inequalities and alleviate poverty by addressing gender-based violence, inequalities in access to resources and economic opportunities, and barriers in exercising strategic forms of choice, voice, and influence.
Description the partner & volunteer mandate
The Innovation and Knowledge Management Advisor mandate supports the Network of Ethiopian Women’s Associations (NEWA), a key partner organization that plays a central role in promoting women’s rights and gender equality across Ethiopia. As NEWA strives to maintain its leadership in this space, it faces significant challenges in harnessing innovative approaches and strengthening its knowledge management systems. Current gaps in these areas limit the organization’s ability to adapt to emerging challenges, scale its initiatives, and share its impact effectively with stakeholders. Without a systematic approach to knowledge management and innovation, NEWA risks falling behind in a dynamic and increasingly competitive socio-economic and political landscape.
Ethiopia’s current context presents a mix of opportunities and challenges for civil society organizations like NEWA. Rapid socio-economic transformations, gender disparities, and ongoing political shifts demand innovative, evidence-based solutions to address deep-rooted systemic inequalities. The increasing need for accountability, transparency, and responsiveness further underscores the importance of effective knowledge management systems. In addition, as donors prioritize organizations that demonstrate adaptability, learning, and innovation, NEWA must strengthen its internal systems to remain relevant and sustainable.
This mandate is essential for addressing these critical gaps by equipping NEWA with robust innovation frameworks and effective knowledge management systems. The volunteer will work closely with NEWA’s leadership and program teams to develop tailored strategies that foster organizational learning, improve data management, and encourage innovative program design. By creating processes for capturing, documenting, and disseminating knowledge, the mandate will enhance NEWA’s ability to showcase its successes, share lessons learned.
Eligibility criteria
-
- Be a Canadian Citizen or permanent resident of Canada.
- Willing to conduct fundraising and public engagement activities before, during and after the placement
- Share the commitment of preventing and addressing sexual misconduct
- In good physical and mental health (medical examination required)
- The volunteer needs to bring their own computer.
- The volunteer must be available to attend an online pre-departure training.
Personalized support before, during and after the mandate provided by an experienced and welcoming team. The Crossroads’ experience includes the following:
- Daily living allowance (depending of the country of assignment)
- Plane ticket and local transport
- Pre-assignment online training.
Crossroads International is committed to addressing gender-based violence by supporting the innovative work our partner organizations in ending violence against women and girls.
APPLICATION
To apply for this position, we kindly ask that you fill out Crossroads’ online application form.
Please contact our volunteer mobilization team if you have any question: volunteer@cintl.org
We thank all applicants but only those selected for interviews will be contacted.
